How does data quality underpin success in a changing and disrupted banking environment?

To remain competitive, traditional banks must be able to make intelligent decisions on how best to serve their customers – and the crux of intelligent decision-making is quality data.

Integrating data quality and data governance

For someone that’s been preaching data governance and data quality for more than fifteen years, its been fascinating to see how these two topics have been gaining traction in the last few years. A few week’s back I touched on the difference between data governance and data quality – governance is about “what” and “who”,…

Three reasons why customer data is (often) of poor quality.

Most companies would acknowledge that quality customer data is important. In most cases, however, customer data quality is not good enough. Why? Changing business requirements Most businesses have a history. Customer data may have been accumulated over years, or decades. Data that was captured in the past may not have complied with the requirements of…