Creating a single customer view – harder than you think
But to business, having customer data consolidated into a master data management application often leaves a bad taste.
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MDM tooling comes last
When you search on Google for “Master Data Management” you’ll have to look hard for a search result that is not vendor related. Most search results will be from software vendors about tooling related to MDM. Master Data Management seems to become a synonym for the implementation of a master data hub. On a discussion forum, I…
What are critical data elements and why are they critical?
I was recently involved in a conversation with a master data management implementation team at a large South African company. Like many large businesses, this particular business comprises a group of related businesses – each running semi-autonomously – but with potential synergies across and between group companies. The challenge? To identify how a centralised set…
Beware the Ides of Match
If you have heard of the Ides of March, you know you’re supposed to beware them. Why? In ancient Rome, the Ides of March were equivalent to our March 15th. In William Shakespeare’s play, Julius Caesar, a soothsayer warns Caesar to “Beware the Ides of March”, the day on which he would be assassinated by…
Data governance the foundation of MDM
In a recent post on the Predictive Analytics Trends blog, Stephen J Smith wrote about how Master Data Management is broken Some key points: Master data management is not a technology problem. “In master data management, fundamentally, your data problems are not technology problems. They are not even MDM problems. Your data problems aren’t…
10 best practices for master data management
A recent post on Information Management makes the point that master data management should not be run as an IT project. From an IT perspective, master data management is most typically treated as a data integration problem. The focus is often on how master data can be consolidated and synchronised across various operatioanl systems. In…
Wouldn’t the world be better off without the concept of master data?
Last week, Henrik Liliendahl responded to questions posed to him by Jan van Til. Jan asked: Wouldn’t the world be far better of without the concept of master data? What problems are solved by it? What problems are introduced by it? The balance? So … why do we keep toiling with master data?” Henrik’s response…
