Happy New Year

And now for some really small data….

Its a couple of days before the end of 2015. A momentous year for some, and a testing year for others – think Syrian refugees and many more less privileged than yourself. Enough big data for one year. – instead I have chosen to focus on some really small data. This great info-graphic, bu Ali…

mobile payments

How does data help the shift to mobile banking?

Our experience helping banks in central and East Africa resolve their customer data management challenges has given me some exposure to the dynamics of delivering mobile banking services to a largely poor and, frequently, unbanked population. I wrote about this earlier in the post Will quality data differentiate banks from mobile operators? In this post I…

thank you

Data Quality – Year in Review

The Data Quality matters blog has achieved a milestone this year with over 1000 followers – The majority of you are from the English speaking world – the USA, South Africa, the UK, canada and Australia – but we also have readers from many other countries.  India, Germany, Denmark, Russia, Mozambique, Brazil and many more.…

christmas decorations

Understanding the customer journey

So here we are, give or take, two weeks from Christmas. For many businesses the next few weeks are some of the most profitable of the year. Retailers can bump prices up a few percentage points, secure in the knowledge that the shopping frenzy will continue. Hoteliers and airlines can add a premium too –…