Three reasons why customer data is (often) of poor quality.

Most companies would acknowledge that quality customer data is important. In most cases, however, customer data quality is not good enough. Why? Changing business requirements Most businesses have a history. Customer data may have been accumulated over years, or decades. Data that was captured in the past may not have complied with the requirements of…

Digital transformation depends on data

Digital transformation is big business. Research firm Gartner predicts that digital business will represent an average 36% of a business’s overall revenue by 2020. Small wonder that the Chief Digital Officer is becoming a key executive role within many large companies. How does the Chief Digital Officer work with the other CDO (the Chief Data…

When is the best time to start a data quality program?

Almost every business has a data quality problem. In a study involving 75 executives only 3% found that their data fell within the minimum accepted range of 97 or more correct data records out of 100. Yet for many businesses struggle on with poor data hampering their business and putting them at risk. The timing…

Get out and vote

Tomorrow will be South Africa’s 6th general election since 1994’s first democratic election. Is the economy working for you? Are you getting the services you need? Are you being treated fairly? Let your voice be heard! Irrespective of your political affiliation – voting is the only practical way to have your voice be heard. I…