landscape

Has anything changed in the world of MDM?

The Information Difference has released its 2016 MDM Landscape review. While you are looking at that you may be interested in the related 2016 Data Quality landscape So what were the results: Unsurprisingly, big vendors dominate the market strength chart showing that IT executives continue to prefer lower perceived integration risk over better perceived capability.…

target market

Lead generation: Why Data Quality matters

An additional example from the same environment referenced last week. The same team of strategic consultants created a recommendation / lead generation algorithm that was intended for the customer service representatives to use to increase share of wallet by cross selling related products to appropriately identified target customers. The challenge: The recommendation engine only consumed…

segmentation

Customer Segmentation: Why Data Quality matters.

One of the challenges is that the role that data plays in supporting various business goals is overlooked or ignored. In one environment, our client was looking to increase market share through enhanced customer analytics and segmentation. A leading international consulting company was engaged, at a cost reported to run into millions of dollars, to…

head in the sand

Why are banks struggling to implement big data?

This was the topic I was asked to cover at the second annual Big Data and Analytic conference in Johannesburg earlier in July. Of course, the event targeted Southern African banking and insurance representatives and my focus was on our market. I do not work for a bank, although we have a number of banking…

water meter

Data quality: The direct impact on profit

In a landmark ruling, South African court’s have ruled against the City of Johannesburg in a billing dispute. The Court found that the onus is on the municipality, not the client, to prove the accuracy of the meter readings on which the disputed bills were based. In essence, accurate and complete billing data is at…

Cows grazing on Commons

Data Governance and the Tragedy of the Commons

TD Ameritrade Chief Data Officer, Derek Strauss,gave his insights into the role of the Chief Data Officer based on his more than 20 years in data management. Where data governance is often (wrongly) associated only with a policing function, Derek used an unusual analogy to show why it is much more than that. Tragedy of…