privacy

Will 2017 be the year of #Privacy?

Happy 2017 everybody! The South African Protection of Personal Information Act (PoPI) was signed in to law over a year ago, but the urgency of compliance has increased with the recent appointment of the regulator. In Europe, the Global Data Protection Regulation (GDPR) is similar legislation, protecting the privacy rights of European citizens. Other data…

Sanat with presents

How #BigData helped Santa #SaveChristmas

“Every year Santa delivers millions of presents to millions of children around the world.” When that was written, around a hundred years ago, the world was a much smaller and less complex place. Santa’s systems, the Workshop and the Mail room at the North Pole were geared to maximise elven efficiency. The elves had a…

data quality kpi

Changing data behavior through KPIs

More and more companies are investing in data intensive programs – such as Customer Experience Management and Advanced Analytics – as they seek to use data to differentiate and achieve corporate goals such as creating new revenue streams, reducing churn or shutting down unprofitable product lines or channels. Traditionally, new programs such as these are…

chaos

Is data complexity overwhelming you?

Data complexity is often cited as a significant barrier to the delivery of programs such as customer experience management, master data management and advanced analytics. Some of our clients have, for example, identified more than 1000 individual systems that hold client data. While this level of complexity is extreme, the reality is that most large organisations have…