data quality kpi

Changing data behavior through KPIs

More and more companies are investing in data intensive programs – such as Customer Experience Management and Advanced Analytics – as they seek to use data to differentiate and achieve corporate goals such as creating new revenue streams, reducing churn or shutting down unprofitable product lines or channels. Traditionally, new programs such as these are…

chaos

Is data complexity overwhelming you?

Data complexity is often cited as a significant barrier to the delivery of programs such as customer experience management, master data management and advanced analytics. Some of our clients have, for example, identified more than 1000 individual systems that hold client data. While this level of complexity is extreme, the reality is that most large organisations have…

bernie sanders

Trumping the polls

Last week I predicted that the chance of trump winning the election was in line with the chance of Ireland beating the All Blacks. By that time, Ireland has beaten the odds to thrash New Zealand, and a few short hours later Donald trump had beaten the odds to deliver Republicans more power than they…

lucky clover

The chance of Donald trump being elected president…

On Thursday, 3 November the Chicago Cubs beat the Cleveland Indians to clinch the 2016 MLB World Series for  the first time in more than 100 years. On Saturday, 5 November Ireland beat the dominant New Zealand All Blacks in an international rugby match in Chicago. New Zealand have been emphatic winners in every game this…

basotho caves

Data stewards, not data despots

This old baSotho story was shared by a friend of mine. “During the droughts of the late 1700’s. The country was under attack from marauding bands and a man suggested that the entire tribe stockpile its food and water on a cliff cave that can only be accessed by ropes. So every field was ripped and…