Data Governance, Customer Experience and a tale of data in the insurance industry

Digital transformation is not a technology problem, but a business imperative, and insurers need to begin to look at their data as a business asset and not simply the domain of the IT department

Is poor data quality like an oil spill?

Business leaders and technologists alike have latched on to information and, in particular, Big Data, as the next big thing with the phrase “Data is the new oil” popping up all over the place. These comments are based on the simple fact that information volumes are growing exponentially, particularly in the realm of social media…

Big Data, Little Data

 “Big data” was one of 2012’s buzzwords – spawning a host of new technologies and comment. One of the challenges for implementers is that there are conflicting views as to what big data is. Everyone agrees that big data is about volume. The principal focus of most commentators, and most technology solutions, is related to…