Three reasons why customer data is (often) of poor quality.

Most companies would acknowledge that quality customer data is important. In most cases, however, customer data quality is not good enough. Why? Changing business requirements Most businesses have a history. Customer data may have been accumulated over years, or decades. Data that was captured in the past may not have complied with the requirements of…

top data governance trends

3 business trends driving data governance

According to data governance leaders, Collibra, there are three major trends driving the realization that data governance is essential, rather than a nice to have. These are: The rise of the Chief Data Officer. Regulatory oversight. Business intelligence that delivers. Are these trends driving data governance in Southern Africa? Let’s examine them one by one.…

GDPR

What is GDPR and why should we care?

Until a couple of weeks ago, I had never even heard of GDPR – the new General Data Protection Regulation set by the European Union (EU). And yet, for companies offering or wanting to offer services to clients located in Europe, the implication of infraction are clear: very high fines. This new European legislation, which…